Product Defects/Wrong Items Returns: YOU MUST INSPECT ALL ITEMS UPON RECEIVING THEM. You must contact us within 7 days after receiving your order for any items that arrive defective, broken, flawed, etc., or for any items that may have been sent incorrectly (wrong color, style, etc). For Product Defect or Wrong items sent returns we will either issue you a replacement or refund. We will either send you a prepaid shipping label or refund your shipping amount to return the products. Once we receive your item(s) we will inspect them within 2-3 business days and notify you that we have received your returned items. We will immediately notify you of the status of your return after inspecting your item(s).
All Regular 14 Day Returns: You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item(s) must be unused and in the same condition, you received it. All items MUST be in the original packaging. If your return is approved, will initiate a refund to your original method of payment. There will be a 20% restocking fee deducted from the total amount of refund. You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs and Handling Fees are NON-REFUNDABLE. Shipping and Handling fees will be deducted from your refund. Once we receive your item(s) we will inspect them within 2-3 business days and notify you that we have received your returned items. We will immediately notify you of the status of your return after inspecting your item(s). If your return is approved, we will initiate a refund to your original method of payment. There will be a 20% restocking fee deducted from the total amount of refund. You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs and Handling Fees are NON-REFUNDABLE. Shipping and Handling fees will be deducted from your refund.